Field Technician

Job description

**Field Technician – Grande Prairie, AB** Benchmark Data Solutions is an Alberta\-owned and operated company with over 20 years of experience providing remote communication services, primarily to the oil \& gas industry. Our team\-oriented, people\-first approach focuses on leveraging cutting\-edge technology to meet our customers’ needs while maintaining a safe and supportive work environment for our staff. We are seeking a skilled and experienced Field Technician with a background in telecommunications or IT to join our team. The position offers a Northern Living Allowance and competitive benefits. **A Day in the Life:** * Confirm schedule with customers. * Prep and load equipment at the shop, using your company\-provided truck. * Travel to locations (typically 3\-6 hours one\-way). * Complete all required pre\-job safety paperwork. * Safely and efficiently install equipment (rig intercoms, cellular boosters, satellite dishes, etc.), keeping a clean and organized workspace. * Check in with the customer, test equipment, complete inventory paperwork. * Head home or stay overnight at a hotel to avoid driving tired. **Key Responsibilities:** * Complete safety documentation for every job site, including Pre\-Job Assessments and Inspections. * Install and service rig intercoms, cellular boosters, satellite dishes, and portable cellular towers. * Manage and organize customer site and staging area inventory and equipment. * Maintain cleanliness and readiness of shop supplies and equipment. * Process service tickets and related documentation promptly for accurate invoicing. * Keep all company property, including truck, tools, and equipment, in top condition. * Work with and manage specialized equipment and hand tools. * Perform additional duties as required, including travel and overnight stays in camp or hotel accommodations. **Qualifications:** * Proven experience in telecommunications, IT, or a similar field. * Willingness to travel to remote drilling and completion sites. * Comfortable with heights; climbing rigs (derricks) up to 160’ is required. * Team\-oriented and safety\-minded, with a focus on personal and team safety. * Proficient in computer software and hardware troubleshooting. * Motivated to learn new technologies, open to coaching, and willing to share ideas. * Professional, courteous communication skills for customer interactions. * Available for overtime, including evenings, weekends, and on\-call as required. **Why Join Benchmark?** We are a close\-knit, entrepreneurial team that values collaboration, growth, and employee development. At Benchmark, you’ll find a supportive, family\-like environment that encourages innovative ideas and fast\-paced service. If you're looking for a place where teamwork, safety, and service are paramount, Benchmark is the right fit for you. **Employment Benefits:** * Competitive Salary, Field Day Rates, and Northern Living Allowance * Company\-provided Truck, Cell Phone, and Laptop * Comprehensive Health \& Dental Benefits \+ Group RRSP Matching (after three months) * Life Insurance * Paid Vacation (after three months) * Company\-provided PPE * Small Business Work Environment with Open Door Communication If you're ready to be part of a team committed to setting new standards in service, technology, and safety, we want to hear from you!